Home / Skills / Debugging / triage-support-bundle

triage-support-bundle

By netdata. Updated September 20, 2026. Categories: Debugging.

Investigate a Netdata support bundle offline - the archive `netdata-support-bundle` produces - to explain one host's alerts, missing data, collector failures, crashes, high CPU or memory, streaming, cloud claiming, retention, dashboard reachability, permissions, install and update, container and Windows problems. Use for "analyse this support bundle", "a customer sent a bundle", "what does this bundle say", "why did this agent crash", "why is this collector showing no data", "why are alerts not firing", or when reading `MANIFEST.json`, `summary.txt`, `status-file.json`, or anything under `01-system` through `09-permissions`. Not for SNMP evidence under `06-state/snmp-diagnostics` (triage-snmp-diagnostics), not for fleet-wide crash or regression clustering (triage-agent-events), not for live queries against an Agent or Cloud (query-netdata-agents, query-netdata-cloud), and not for changing the bundle collector itself.

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